Claims Support Representative (Customer Care)
Job opening ID 6
Posting title Claims Support Representative (Customer Care)
Job Description Renaissance Electronic Services, LLC (www.res-llc.com) is a leading healthcare technology company dedicated to providing software solutions that add value to the dental community by lowering the cost of doing business through the promotion of e-commerce. Renaissance Electronic Services is looking for Claims Support Representatives to join our growing Indianapolis claims support team.

What We’re Looking For:
• Customer Service all-stars with exceptional communication skills to provide our clients unprecedented support
• Individuals looking to develop a deep industry and company knowledge to articulate product features to provide client support
• Team-players interested in joining a fast-paced, rapidly growing company

Responsibilities:
• Provide impeccable customer service while professionally answering inbound phone calls from our valued clients
• Inbound/Outbound Dental Claims support calls
• Maintain and follow-up on open cases daily
• E-Mail responses to clients in a timely manner
• Exhibit initiative to continually expand your product and industry knowledge
Skills & Abilities Skills & Abilities:
• Previous customer service experience preferred
• Call center experience preferred
• Ambitious, competitive and self-motivated
• Proficient in Microsoft Applications (i.e. Word, Excel)
• Problem solving and conflict resolution skills
• Strong interpersonal and communication skills
• High School Diploma or GED Required, Associates Degree (or above) preferred

Renaissance Electronic Services reserves the right to modify, interpret, or apply this job description in any way the Company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
City Indianapolis, IN