Presales Engineer, Data Center Solutions
Classification: Direct Hire
Posting title Presales Engineer, Data Center Solutions
Roles and responsibilities As a member of the Network Operations Team, the DCS Presales Engineer will work closely with Customers, Sales Team Members, System Engineers, and Manufacturer Representatives. This position will encompass all phases of the sales process to include pre-sales discovery, solution presentation, and implementation. As a technical pre-sales resource, the DCS Presales Engineer will leverage appropriate Company offerings and expertise to craft a solution to meet the customer’s unique business needs.
meet the customer’s unique business needs.
Responsibilities Include:
• Conducting technical presentations for current or potential customers through various mediums to include written, oral (while onsite), and via Web
• Articulate the company’s value proposition as it relates to our product sets and professional and managed services.
• Establish and maintain strong partner relationships and attend training, key events, and social gatherings in support of these partnerships
• Understand competitive differences as they relate to companys product set.
• Documentation to include Scope/Statement of Work’s (SOW’s), Bill of Materials (BOM’s), Visio Drawings, and the development and maintenance of a RFP/RFQ response library
• • Tailor presentations to better reach target audience or vertical (i.e. CFO’s, CIO’s, Healthcare, Education, Financial etc.)
• Design and Deliver Proof of Concept (POC) solutions
• Evangelize Data Center services throughout the business
• Revise Data Center services strategy based on emerging trends
Job type Full time
Work Location: San Jose, Ca
Skill set Skills and Specifications
• Ability to understand and explain multiple technologies, effectively communicate technical concepts in both technical and non-technical terms, and make presentations to all levels of an organization
• Genuine interest in technology, a hunger to learn, and ability to rapidly obtain product certifications
• Strong presence (projected credibility) and leadership skills
• Strong research and analytical ability
• Ability to prioritize and work both independently and collaboratively as part of a team sales effort
• Excellent written, and verbal communication skills and ability to work in a virtual environment
• Follow and/or provide suggestions for improvement of the company’s design best practices and implementation guidelines
• Ability to meet sales and client Service Level Agreements (SLAs) while consistently demonstrating attention to detail and excellent customer service skills
• Proficient at identifying effective ways to position the company as the market leader for data center solutions ahead of its competition.
• Strong presence (projected credibility) and leadership skills
• Strong research and analytical ability.
• Ability to prioritize and work both independently and collaboratively as part of a team sales effort
• Excellent written, and verbal communication skills and ability to work in a virtual environment
• Follow and/or provide suggestions for improvement of the company’s design best practices and implementation guidelines
• Ability to meet sales and client Service Level Agreements (SLAs) while consistently demonstrating attention to detail and excellent customer service skills
• Bachelor’s degree, preferably in a technical area, or equivalent experience.
• 3-5 years in Pre-sales, Systems Engineer or Sales Engineering role.
• Must know and have an understanding of data center network technologies including Switching, Routing, Firewalls, and Load Balancers.
• Knoweledge of Server Operating Systems including MS Server 2008+, RHEL.
• Strong working knowledge of virtualization hardware, software, and architecture.
• Understanding of VMWare and NetApp’s configuration and quoting tools is highly desired .
• Experience with all aspects of high availability fault tolerant architectures .
Desired Certifications
• Juniper, Cisco, Palo Alto Networks, Aruba or equivalent certifications
• Nimble, NetApp, EMC, HP TSG, and other storage focused certifications highly desired
• VMWare Certified Professional (VCP) 4 or better
• Microsoft MCSA, MCSE, or MCSM.
• Avaya AIPS, ASPS, ACIS, ACSS, ACSE or equivalent non-Avaya UCC vendor certs .